RIU Hotels & Resorts ranked high in customer satisfactionRIU Hotels & Resorts is hailing the newly released 2008 Annual Market Metrix Hospitality Index, which said RIU ranked high in customer satisfaction and placed the all-inclusive resort group on top in the Upper Upscale Hotels category. The index was based on 35,000 customer interviews. The index had RIU on top in the Upper Upscale Hotels category, followed by Peninsula Hotels, Kimpton Hotels, Gaylord Entertainment, Walt Disney World Resorts and Hyatt Resorts. RIU now has more than 100 hotels, 27 of them in the Americas.
